HOW CAN WE HELP?

IAP have the right skills, the right tools and the right partners to ensure that your computer provides you with the best possible user experience. Specify, supply, service or repair, it's all covered under one roof. Contact us to find out how we can help.

I CAN'T PRINT

Make sure your printer is on and connected to your computer according to the manufacturer's instructions. Then, try the Printer troubleshooter, which will attempt to automatically diagnose and fix your problem.

IT KEEPS CRASHING

Most commonly, these problems are caused by spyware. To get rid of this install anti-spyware software or if you already have software installed make sure it's updated to the latest version and run a full scan of your system. Ensure your hardware drivers are up to date. Out of date hardware drivers can cause numerous problems. Often the blue screen of death is caused by a random access memory problem (RAM) when you see this there should be an error code shown.

MY PC MAKES LOUD NOISES

Once again the fans are often the main culprit here being them moving part in your PC. Check they are clean and remove any build up of dirt from them and make sure no loose wires are hanging around the fans. Check all the screws in your computer as often they can work themselves loose and cause pieces of the housing to rattle. If the problem doesn't seem to be a loose wire or fan, it may be a good idea to back up your important data. Hard drives are made up of spinning disks and if they start making unusual noises it can often means there on their last legs. Back up your vital data and have a qualified technician have a look at it.

MY PC REBOOTS ITSELF

This is almost always a hardware issue, usually to do with your cooling system or power supply. Try cleaning out your cooling fans often they get full if dust and dirt. Your computer cannot cool itself and switches off to avoid overheating. If this does not seem to be the case check all the wires in your computer are attached correctly, overtime wires can come loose and cause issues with your power supply.

I KEEP GETTING POP UPS

This is a spyware problem. Commonly known as 'high jacking' Somewhere along the way spyware has been installed on your computer from clicking on a webpage, through an email or one of the other numerous ways. This will require good quality up to date anti-spyware or in some cases anti-virus software to remove.

IT'S RUNNING SLOW

This is by far the most common complaint. Often it's not a hard fix to get a significant gain in performance by performing a few simple tasks. Deleting all temporary files, de-fragmenting your hard drive, installing updates, using an up to date anti-spyware program and ensuring there aren't numerous programs and services running in the back ground chewing up all your processing power. Doing these simple things will make a huge difference to your PC's performance.

0117 911 4390
helpdesk@iapuk.biz
IAP UK
Old Bakehouse,
Woodend Road,
Coalpit Heath,
Bristol. BS36 2LN
 

Welcome to IAP UK Ltd

IAP provides IT services to small businesses, home workers and home users throughout the South West and Midlands. IAP aims to clarify jargon and help small businesses and individuals understand ‘IT speak' to get the solutions they require. We offer various support and maintenance options to keep your IT equipment running at its full potential and we are able to supply new hardware where needed.

IAP can set up and explain parental controls to customers wishing to control sites accessed and the times the internet can be used. We have experience in installing and supporting Microsoft Small Business servers, Internet routers, firewalls and remote access solutions.